Terms of business
General terms
and conditions.
Read, save or print the complete terms for private and business customers as PDF documents. Please choose the version that matches the purpose of your order. Both documents are in German.
Consumers
Private customers (B2C)
For orders for private purposes, including shop purchases. Includes withdrawal information for goods and services and the model withdrawal form.
Version: 15 October 2026 · 6 pages · German
Businesses
Business customers (B2B)
For orders placed in the course of business or professional activity, including shop purchases.
Version: 15 October 2026 · 11 pages · German
Withdrawal information for private customers
The following appendices are included in the B2C PDF. The relevant withdrawal information applies where a statutory right of withdrawal exists for the contract.
The appropriate version for your order
The relevant distinction is whether you place the order for private or business purposes. We provide the appropriate version with our quotation. Existing contracts remain subject to the version incorporated when the contract was concluded.
We can also send you a paper copy of our terms free of charge on request. info@3d-holzdesign.de